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      Privacy policy

      Privacy Policy | Lidosaver

      Last Updated: August 2026

      At Lidosaver, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, placing an order, communicating with us, or using our services.

      This Privacy Policy explains what information we collect, how we use it, when we may share it, how long we retain it, and the rights and choices available to you.

      By accessing or using the Lidosaver website, you acknowledge the practices described in this Privacy Policy.

      I. Information We Collect

      Depending on how you interact with Lidosaver, we may collect different categories of personal information.

      Information You Provide Directly

      When you place an order, create an account, contact customer service, subscribe to communications, or otherwise interact with us, you may provide information including:

      • Full name

      • Email address

      • Telephone number

      • Billing address

      • Shipping address

      • Country or region

      • Postal or ZIP code

      • Order information

      • Products purchased

      • Account information

      • Customer service communications

      • Return or refund information

      • Reviews or feedback you choose to provide

      We only request information reasonably necessary to provide our products and services.

      II. Payment Information

      When you make a purchase, payment information is generally processed by third-party payment processors and financial institutions.

      Depending on the payment method selected, this may include:

      • Credit or debit card information

      • Billing information

      • Payment authorization details

      • Transaction identifiers

      • Payment status

      Lidosaver does not normally store complete payment card numbers or security codes on its own servers.

      Payment information is processed by authorized payment service providers using appropriate security technologies.

      Your payment provider may independently collect and process personal information according to its own privacy policy.

      III. Information Collected Automatically

      When you browse the Lidosaver website, certain information may be collected automatically through cookies, pixels, log files, analytics technologies, and similar tools.

      This information may include:

      • IP address

      • Device type

      • Browser type

      • Operating system

      • Language settings

      • Approximate geographic location

      • Referring website

      • Pages viewed

      • Products viewed

      • Search activity

      • Shopping cart activity

      • Checkout activity

      • Date and time of visits

      • Session duration

      • Click activity

      • Device identifiers

      • Advertising identifiers

      • Cookie identifiers

      This information helps us understand how visitors use our website and allows us to improve performance, security, marketing, and the shopping experience.

      IV. How We Use Your Information

      We may use personal information for purposes including:

      Order Processing

      We use your information to:

      • Receive and process orders

      • Verify order details

      • Process payments

      • Confirm purchases

      • Prepare products for shipment

      • Arrange delivery

      • Provide tracking information

      • Handle returns and refunds

      Customer Service

      We may use your information to:

      • Respond to questions

      • Resolve order issues

      • Handle complaints

      • Process return requests

      • Assist with damaged or missing packages

      • Provide product-related support

      Website Operation

      Information may be used to:

      • Maintain website functionality

      • Remember shopping cart contents

      • Maintain account sessions

      • Improve navigation

      • Personalize certain website features

      • Diagnose technical problems

      Fraud Prevention and Security

      We may process information to:

      • Verify transactions

      • Detect suspicious activity

      • Prevent fraudulent purchases

      • Protect customer accounts

      • Protect our website and systems

      • Enforce our Terms of Service

      Business Improvement

      We may analyze information to:

      • Understand customer preferences

      • Evaluate product performance

      • Improve our product selection

      • Improve website design

      • Improve customer service

      • Analyze purchasing trends

      • Measure marketing effectiveness

      Marketing

      Where permitted by applicable law, we may use information to provide:

      • Promotional emails

      • Special offers

      • New product announcements

      • Seasonal promotions

      • Personalized advertising

      • Abandoned-cart reminders

      • Product recommendations

      You may unsubscribe from promotional emails at any time using the unsubscribe link contained in the communication.

      V. Legal Bases for Processing

      Where laws such as the General Data Protection Regulation (GDPR) apply, we process personal information only where we have an appropriate legal basis.

      Depending on the circumstances, these legal bases may include:

      Performance of a Contract

      Processing may be necessary to:

      • Process your order

      • Receive payment

      • Deliver products

      • Manage returns

      • Provide customer service

      Legitimate Interests

      We may process information where reasonably necessary for legitimate business interests, including:

      • Fraud prevention

      • Website security

      • Service improvement

      • Business analytics

      • Customer support

      These interests will be balanced against your privacy rights.

      Consent

      We may rely on your consent where required, including for certain:

      • Marketing communications

      • Advertising cookies

      • Analytics technologies

      • Personalized advertising activities

      Where processing is based on consent, you may withdraw consent at any time.

      Legal Obligations

      We may process personal information where necessary to comply with legal obligations, such as:

      • Tax requirements

      • Accounting requirements

      • Fraud prevention obligations

      • Regulatory requirements

      • Valid legal requests

      VI. Cookies and Similar Technologies

      Lidosaver may use cookies and similar technologies to operate and improve our website.

      Cookies are small files stored on your browser or device.

      We may use the following categories of cookies:

      Essential Cookies

      These cookies are necessary for website functionality and may support:

      • Shopping carts

      • Checkout

      • Account login

      • Security

      • Order processing

      • Website navigation

      Analytics Cookies

      Analytics technologies help us understand:

      • Number of visitors

      • Popular pages

      • Traffic sources

      • Website performance

      • How visitors interact with our website

      Functional Cookies

      These technologies may remember:

      • Language preferences

      • Region settings

      • Previous selections

      • Other website preferences

      Advertising Cookies

      Where permitted, advertising technologies may be used to:

      • Measure advertising effectiveness

      • Understand whether users interacted with an advertisement

      • Provide more relevant advertising

      • Create advertising audiences

      • Limit repetitive advertisements

      Depending on your location, you may be able to manage optional cookies through the cookie settings available on our website or through your browser settings.

      Disabling certain cookies may affect some website functions.

      VII. Advertising and Analytics Partners

      We may work with third-party advertising and analytics providers to understand website activity and measure advertising campaigns.

      These providers may collect information through technologies such as:

      • Cookies

      • Tracking pixels

      • Web beacons

      • Conversion APIs

      • Device identifiers

      • Advertising identifiers

      For example, these technologies may help us understand whether someone viewed or purchased a product after interacting with an advertisement.

      Depending on applicable law, certain disclosures of personal information for targeted advertising may be considered a "sale," "sharing," or similar regulated activity even where no money is exchanged.

      Where required by law, eligible users may have the right to opt out of such activities.

      VIII. How We Share Personal Information

      We do not disclose personal information without a legitimate business or legal purpose.

      We may share necessary information with service providers that help operate Lidosaver.

      These may include:

      Payment Providers

      Payment processors and financial institutions may receive necessary information to authorize and complete transactions.

      Logistics Providers

      Shipping companies, fulfillment partners, warehouses, postal operators, and delivery companies may receive information necessary to deliver your order, including:

      • Recipient name

      • Shipping address

      • Telephone number

      • Order or parcel information

      Technology Providers

      We may use third-party companies for:

      • Website hosting

      • E-commerce infrastructure

      • Cloud services

      • Data storage

      • Cybersecurity

      • Email communications

      Analytics Providers

      Analytics service providers may process information to help us understand website usage and performance.

      Advertising Providers

      Advertising platforms and marketing service providers may process certain information to measure and optimize advertisements where permitted by applicable law.

      Customer Service Providers

      Service providers may assist us with customer support, communications, returns, and dispute resolution.

      IX. Legal and Regulatory Disclosures

      We may disclose personal information where reasonably necessary to:

      • Comply with applicable law

      • Respond to lawful government requests

      • Respond to court orders

      • Protect our legal rights

      • Prevent fraud

      • Investigate security incidents

      • Protect customers or other individuals

      • Enforce our Terms of Service

      We will only disclose information to the extent reasonably necessary under the circumstances.

      X. Business Transfers

      If Lidosaver undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction.

      Where required, appropriate safeguards will be applied to personal information involved in such a transaction.

      XI. Sale of Personal Information

      Lidosaver does not sell personal information for monetary payment.

      However, certain privacy laws define "sale" or "sharing" broadly.

      For example, disclosures to advertising or analytics providers for cross-context behavioral advertising may be considered a sale or sharing under certain laws even if no money is exchanged.

      Where applicable, users may exercise available opt-out rights through the mechanisms provided on our website or by contacting us.

      XII. International Data Transfers

      Lidosaver serves customers in multiple countries and regions.

      As a result, personal information may be processed or stored outside the country where you live.

      Our service providers, payment processors, logistics providers, technology providers, or other partners may operate internationally.

      Where applicable law requires additional protections for international transfers, we will use reasonable safeguards designed to protect personal information.

      Please note that privacy laws may differ between countries.

      XIII. Data Retention

      We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

      Retention periods may depend on factors including:

      • The duration of our relationship with you

      • Order fulfillment requirements

      • Customer service needs

      • Return and refund periods

      • Fraud prevention

      • Accounting requirements

      • Tax obligations

      • Legal obligations

      • Dispute resolution

      • Security requirements

      When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it in accordance with applicable law.

      XIV. Data Security

      We take reasonable administrative, technical, and organizational measures designed to protect personal information against:

      • Unauthorized access

      • Unauthorized disclosure

      • Accidental loss

      • Destruction

      • Alteration

      • Misuse

      Security measures may include:

      • Encrypted data transmission

      • Restricted system access

      • Authentication controls

      • Secure payment processing

      • Security monitoring

      • Third-party security protections

      However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

      Customers should also take reasonable steps to protect their account credentials and devices.

      XV. Account Security

      If you create a Lidosaver account, you are responsible for maintaining the confidentiality of your login credentials.

      You should:

      • Use a strong password

      • Avoid sharing your password

      • Sign out when using shared devices

      • Notify us if you believe your account has been accessed without authorization

      Lidosaver will never ask you to provide your complete password by email.

      XVI. Marketing Communications

      If you choose to receive marketing communications from us, we may send information regarding:

      • Promotions

      • Special offers

      • New arrivals

      • Seasonal products

      • Discounts

      • Recommended products

      You may unsubscribe from promotional emails at any time by selecting the unsubscribe option included in the communication.

      Please note that even if you unsubscribe from marketing messages, we may continue sending necessary transactional communications relating to:

      • Orders

      • Shipping

      • Payments

      • Returns

      • Refunds

      • Security

      • Customer service

      XVII. Abandoned Cart Communications

      Where permitted by applicable law, we may use contact information and website activity to remind customers about items left in their shopping cart or incomplete checkout.

      You may opt out of promotional communications using the unsubscribe mechanism provided.

      XVIII. Your Privacy Rights

      Depending on where you live, you may have certain rights concerning your personal information.

      These rights may include:

      • Right to access personal information

      • Right to correct inaccurate information

      • Right to request deletion

      • Right to restrict processing

      • Right to object to processing

      • Right to data portability

      • Right to withdraw consent

      • Right to opt out of certain marketing activities

      • Right to opt out of certain targeted advertising

      • Right to lodge a complaint with a regulatory authority

      Not all rights apply in every jurisdiction or circumstance.

      We may need to verify your identity before processing certain privacy requests.

      XIX. European Economic Area, United Kingdom and Switzerland

      If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, applicable data protection laws may provide additional rights.

      Depending on applicable law, you may have the right to request:

      • Access to your personal data

      • Correction of inaccurate data

      • Deletion of personal data

      • Restriction of processing

      • Objection to certain processing

      • Data portability

      • Withdrawal of consent

      You may also have the right to lodge a complaint with your local data protection authority.

      Withdrawing consent does not affect the lawfulness of processing carried out before consent was withdrawn.

      XX. United States Privacy Rights

      Residents of certain U.S. states may have additional rights under applicable state privacy laws.

      Depending on your state, these rights may include:

      • Knowing what personal information we collect

      • Accessing personal information

      • Correcting inaccurate personal information

      • Requesting deletion

      • Obtaining a portable copy of certain information

      • Opting out of targeted advertising

      • Opting out of certain sales or sharing of personal information

      • Appealing certain privacy-request decisions

      We will not unlawfully discriminate against customers for exercising applicable privacy rights.

      XXI. Do Not Track and Global Privacy Signals

      Some browsers provide "Do Not Track" signals.

      Because there is not always a uniform industry standard for responding to such signals, our website may not respond to all traditional Do Not Track signals.

      Where legally required and technically supported, we may recognize qualifying privacy preference signals, such as Global Privacy Control (GPC), for applicable opt-out rights.

      XXII. Children's Privacy

      Lidosaver is intended for general adult consumers and is not directed toward young children.

      We do not knowingly collect personal information from children in violation of applicable law.

      If you believe a child has provided personal information to us without appropriate authorization, please contact us.

      Where required, we will take reasonable steps to remove the information.

      XXIII. Third-Party Links

      Our website may contain links to third-party websites, services, payment providers, social networks, or other external platforms.

      Lidosaver is not responsible for the privacy practices of third-party websites.

      When you leave our website, the privacy policy of the destination website will apply.

      We encourage you to review the privacy policies of external services before providing personal information.

      XXIV. Social Media

      Lidosaver may maintain accounts or advertisements on third-party social media platforms.

      If you interact with us through these platforms, the platform may independently collect and process information according to its own privacy practices.

      Your use of social media services is subject to the privacy policies and terms of those platforms.

      XXV. Fraud Prevention

      To protect customers and our business, we may use personal information and transaction information to identify potentially fraudulent or unauthorized activity.

      This may include analyzing:

      • Order behavior

      • Payment information

      • Shipping information

      • Device information

      • IP addresses

      • Transaction patterns

      Orders identified as potentially fraudulent may be delayed, reviewed, rejected, or cancelled.

      XXVI. Automated Processing

      Certain website systems may automatically process information to support functions such as:

      • Fraud detection

      • Product recommendations

      • Advertising measurement

      • Website personalization

      • Order risk analysis

      Where applicable law provides rights concerning solely automated decisions that produce significant legal or similar effects, those rights will remain available.

      XXVII. Privacy Requests

      If you wish to exercise an applicable privacy right, please contact the Lidosaver Customer Service Team using the contact information provided on our website.

      Your request should clearly describe the privacy right you wish to exercise.

      For security purposes, we may ask you to provide information necessary to verify your identity.

      We will respond within the timeframe required by applicable law.

      XXVIII. Changes to This Privacy Policy

      We may update this Privacy Policy periodically to reflect changes in:

      • Our website

      • Products and services

      • Business practices

      • Technology

      • Service providers

      • Legal requirements

      • Privacy regulations

      When changes are made, the updated Privacy Policy will be published on this page.

      The date shown at the top of the policy indicates when it was most recently updated.

      We encourage customers to review this Privacy Policy periodically.

      XXIX. Contact Us

      If you have questions about:

      • This Privacy Policy

      • Your personal information

      • Cookies

      • Marketing communications

      • Data access

      • Data correction

      • Data deletion

      • Other privacy-related matters

      please contact the Lidosaver Customer Service Team using the contact information provided on our website.

      We will make reasonable efforts to review and respond to privacy inquiries promptly.

      Lidosaver

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      Last Updated: August 2026

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